Privacy Policy and Use of Cookies:

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Will Goodbourn Soft Tissue Therapy (WGSTT) takes the use and storage of personal of your personal information very seriously, and below you can find information on the steps that have been taken to ensure that these practices meet the requirements set out by the General Data Protection Regulation (GDPR).

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If you are not happy with any of the following, then the solution for yourself is to discontinue using this site.  However, I am happy to accept feedback regarding any of these concerns if you are happy to get in touch by emailing: willgoodbourn95@gmail.com

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What type of information is collected and how?

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Any information that is divulged on the visitor’s part through the website’s contact form, or through any other method such as email or text message is collected.  For instance, if contacting through the website’s contact form for any reason, compulsory fields will include your name, email address and phone number, and will also include any other information you choose to volunteer.  WGSTT does not share this information with any other parties unless permission is given from the individual to whom the information belongs.

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WGSTT does not store any banking information from its visitors, even when the visitor purchases items from the website including online workshops and gift vouchers, as this is achieved through a third-party service whereby WGSTT does not have direct access.  However, please be aware that WGSTT does not moderate how third-party services such as Wix and PayPal implement their own data protection policies, therefore any queries regarding this should be directed to the third-party in question directly.

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Finally, this website collects information via the use of cookies.  For more information regarding cookies, please see the section below.

 

Cookies:

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Cookies are small data files stored on your internet browser and/or computer.  These are used by all websites to ensure the smooth and efficient running of its features.  Cookies are used for a variety of different reasons such as security purposes, to improve the user’s experience of the website, and to monitor the performance of the website’s platform.

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Do I need to accept the use of cookies?

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When first visiting the site, an automatic prompt will appear on your screen, asking you to accept the use of cookies.  It is recommended that you do click the accept button on this message, but you are not required to do so.  However, please be aware that I you do choose not to comply, then it could negatively impact upon your experience of using this website, as it will not be performing at it’s optimum.

 

What is my information used for?

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Information gathered via cookies will be used for the purposes as laid out in the section above.  Also, any information voluntarily submitted by the user via the contact form or any other contact method laid out on this website may be used for the following purposes:

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• To effectively respond to any enquiries regarding WGSTT services

• To complete transactions e.g. when sending purchased products to their home address

• To gather feedback on services such as following on from treatments

• For occasional promotional purposes to notify the user of other products and services offered by WGSTT

 

WGSTT does not pass on any user’s personal information to any third parties without the consent of the user.

 

How is my information stored?

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This website is hosted via a Wix.com platform.  Data that is submitted through the contact form, via transactions, and though cookies may be stored through Wix.com’s data storage, databases and the general Wix.com applications.  However, this is done securely via use of their firewall. Information submitted by the user to WGSTT via the contact form may be stored on Wix.com servers, and a copy of correspondence from this submission will be sent to WGSTT’s email address.

 

How long will my data be stored for?

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Data from Wix.com cookies have a variety of durations, many last only for the duration of the browsing session, and some last for longer e.g. up to 2 years.  Information submitted via the contact form, or any other platform of communication such as email will be stored for as long as keeping a channel of communication open is deemed reasonable.

 

How do I offer or withdraw my consent?

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When first visiting the site, you will be given the opportunity to consent to the website’s use of cookies.  As mentioned above, it is recommended that you accept this notification, but you do not have to.  For any information submitted by the user to WGSTT via the website’s contact form or through any other method of communication listed on the website, it will be assumed that by doing this, the user is giving consent and is comfortable for WGSTT to have access to the data they have divulged, as this is clearly reasonably required in order for WGSTT to reasonably respond to enquiries.

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If you are no longer comfortable with WGSTT holding on to your personal data, then please voice these concerns by emailing: willgoodbourn95@gmail.com, and WGSTT will respond by deleting all of your personal information that is currently stored.  If you are unhappy with the methods by which information that is gathered through this site, even after declining the use of cookies, then unfortunately the only option you have is to discontinue using this site.

 

Privacy Policy Updates:

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WGSTT may update this policy from time to time, and as such it is recommended that you regularly keep checking back in order to keep up to date with these changes.  These changes will be valid as soon as the changes are published on the site.

 

What if I would like to give feedback regarding your data protection policy?

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WGSTT is happy to listen to any concerns that you may have regarding this policy.  Please submit these to: willgoodbourn95@gmail.com